Report Problem / Create Request

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Report Problem / Create Request 2017-03-28T09:00:17+00:00

The City of Sheridan is committed to providing the highest level of service and satisfaction to our residents. That’s why we created Connect Sheridan — our new new mobile and online non-emergency request system. This convenient tool puts City Hall at your fingertips!

Connect Sheridan is a free, simple, and intuitive online and mobile application powered by CitySourced technology, that allows residents to identify an issue, create a request and watch it get fixed. Resident can also ask a question, make a comment, or notify city staff of potential problems/concerns and suggest areas of improvement.

Creating a Request is easy! Click Create below and enter an address or point to a spot on the interactive map. Once you’ve entered the location, you can select what type of report you’re sending then simply add a description. You can even upload an image or video.

Download the Connect Sheridan app from your app store to report on the go!

If you require emergency assistance or the issue you are reporting is a public safety emergency , please call 911!

If the issue you are reporting is a water or sewer emergency, please call 307-672-2413.

If you have any difficulty with your service request or need further assistance, please call the City of Sheridan Customer Service Department at 307-674-6483, Monday through Friday between 8:00 a.m. – 5:00 p.m.